Hold the "Shift" key while you click the "Restart" option in Windows.The enforcement can be temporarily disabled to allow manual install of drivers: This is due to the new "Windows 10 Driver Signature Enforcement" service used by Windows to block unknown drivers. This can result in confusing error messages such as "No driver found", "Invalid driver hash" etc. Sometimes Windows 10 refuses to install drivers using Windows 7 style driver certificates. Note: On some Win7 PCs the previous USB drivers are required - you can try these out here. ! Remember that to install the streaming USB driver, you need the CLX000 enter streaming mode as outlined above This can be done by connecting / disconnecting the device and monitoring the changes in the Device Monitor view ! Make sure that the "Unknown device" is in fact the CLX000. Next, right-click the "Unknown device" and select "Update driver" as below:įollow the install wizard: First, choose to "Browse my computer for driver software" and then navigate to the 'windows_drivers/cdc' folder in the extracted zip from our Downloads page. This requires that you download the USB drivers from here. In this case the driver needs to be manually installed. If the driver is not auto-installed, the device is often listed in "Other devices" in Windows Device Manager (cf. If the driver auto-install is successful, the device shows up as below: This typically happens automatically as the USB drivers will be auto-installed on most Windows/Linux systems. In interface mode, the CLX000 presents itself as a USB virtual serial port and should show up in Windows Device Manager.
But in case you experience problems, the below guide should help.ġ# STREAMING: USB 'SERIAL INTERFACE' DRIVER Note that the drivers are typically automatically installed. This guide outlines how to install USB drivers for streaming real-time data and updating the CLX000 firmware. Guide: Streaming & Firmware USB Installation
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